Feature - Team analytics
Not vanity dial counts - the real mix of outcomes, rep by rep, in one glance. The rep who's grinding, the rep who's struggling, and the bar chart that tells them apart.
312
Dispositions
47
Last 7 days
6
Active reps
Bolton
128
Waddams
104
Gibbons
80
Disposition mix
Each rep's activity is a single stacked bar: connects, voicemails, no-answers, not-interesteds - proportion and volume at a glance. Two reps with the same total can be having completely different weeks, and the mix is what shows it.
Gibbons logging 80 dispositions sounds fine - until you see two-thirds of the bar is "Not Interested" while the rest of the floor is landing connects and voicemails. That's not a work-rate problem, it's a pitch problem, and now you know which conversation to have.
A record you can stand on
Ever had a pipeline review where the numbers changed depending on who pulled the report? Not here. Every call outcome is written down once, for good - your history is a ledger, not a whiteboard someone wiped between meetings.
Clean up your prospect list all you want - last quarter's report still adds up to exactly what it did last quarter. When you take these numbers to leadership, they hold.
Outlier spotting
Side-by-side bars make outliers impossible to miss: the rep whose volume cratered this week, the one whose connect rate doubles everyone else's, the one quietly burning the queue's best-scored prospects into "Not Interested."
Because every bar segment is backed by real events from the queue's claim-and-dispose workflow, the coaching conversation starts from a shared, undisputed record - not from whoever tells the story loudest in standup.
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